Outlook Cannot Synchronize Subscribed Folders: Troubleshooting Guide

This guide provides step-by-step solutions to the Outlook error 'Outlook Cannot Synchronize Subscribed Folders', along with recommendations for software and answers to frequently asked questions.

Nene Aly

By Nene Aly / Updated on March 4, 2024

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Problem: 'Outlook Cannot Synchronize Subscribed Folders'

One of the common errors encountered by Outlook users is 'Outlook Cannot Synchronize Subscribed Folders'. This error occurs when Outlook fails to synchronize subscribed folders with the mail server.

Causes of the Problem:

  • 1. Internet connectivity issues
  • 2. Corrupt Outlook data files
  • 3. Incorrect Outlook settings

Solution 1: Check Internet Connectivity

1. Ensure you have a stable internet connection.
2. Disable any VPN or proxy settings that might be interfering with Outlook's access to the server.
3. Reconfigure your network settings and restart your router if needed.
4. Try syncing again after reconnecting to the internet.

Solution 2: Repair Outlook Data Files

1. Close Outlook and go to the Control Panel.
2. Open the 'Mail' or 'Mail (32-bit)' option.
3. Click on 'Data Files' and select the relevant Outlook data file.
4. Click on 'Repair' and follow the on-screen instructions to repair the data file.
5. Restart Outlook and check if the error persists.

Solution 3: Verify Outlook Settings

1. Open Outlook and go to the 'File' tab.
2. Click on 'Account Settings' and select 'Account Settings' again.
3. In the 'Email' tab, choose the email account with synchronization issues.
4. Click on 'Change' and ensure the server and port settings are correct.
5. Save the changes and restart Outlook.

Software Recommendation:

One effective software solution to assist with Outlook issues is Stellar Repair for Outlook. It is a powerful tool that can repair corrupt Outlook data files and fix errors related to email synchronization. Its features include:

  • 1. Easy-to-use interface
  • 2. Capable of recovering deleted emails
  • 3. Repairs and restores Outlook data files

To use Stellar Repair for Outlook:

1. Download and install the software from the official website.
2. Launch the application and select the corrupt Outlook data file.
3. Click on 'Repair' and wait for the software to fix the issues.
4. Preview and save the repaired data files.
5. Open Outlook and import the repaired files.

FAQs (Frequently Asked Questions)

Q: How do I fix the 'Outlook Cannot Synchronize Subscribed Folders' error?

A: To fix this error, you can try the following solutions:

A1: Check your internet connectivity and disable any VPN or proxy settings.A2: Repair your Outlook data files through the Control Panel.A3: Verify your Outlook settings for the email account with synchronization issues.

Q: Can Stellar Repair for Outlook recover deleted emails?

A: Yes, Stellar Repair for Outlook is capable of recovering deleted emails along with other data recovery and repair functionalities.

Q: How can I import the repaired data files in Outlook?

A: To import repaired data files in Outlook:

A1: Open Outlook and go to 'File' > 'Open & Export' > 'Import/Export'.A2: Choose 'Import from another program or file' and click 'Next'.A3: Select 'Outlook Data File (.pst)' and browse to the location of the repaired file.A4: Complete the import process by following the on-screen instructions.

Q: Are there any alternative software options for fixing Outlook errors?

A: Yes, some alternative software options for fixing Outlook errors include Kernel for Outlook PST Repair and SysTools Outlook Recovery.

Q: How can I avoid the 'Outlook Cannot Synchronize Subscribed Folders' error in the future?

A: To avoid this error, regularly update Outlook, keep a backup of important data, and ensure a stable internet connection.

Q: What are the primary tech terms associated with this error?

A: The primary tech terms associated with this error are 'Outlook', 'synchronize', 'subscribed folders', 'troubleshooting', and 'error'.

Q: What are some useful tips for resolving Outlook synchronization issues?

A: Some useful tips for resolving Outlook synchronization issues include:

  • 1. Regularly update Outlook to ensure compatibility.
  • 2. Use a reliable internet connection.
  • 3. Keep backup copies of important data.


The Outlook error 'Outlook Cannot Synchronize Subscribed Folders' can be resolved by following the provided solutions. Additionally, software like Stellar Repair for Outlook can be used as a reliable tool for repairing corrupt Outlook data files. By understanding the causes and implementing the solutions, users can effectively troubleshoot and fix this error.

Nene Aly
Nene Aly · Editor