Fix Dell Laptop Hard Drive Failure Without Losing Data

This guide will tell you how to fix Dell laptop hard drive failure and will not make your data lost.


By Zoey / Updated on June 5, 2024

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Even though PCs and laptops from Dell and some other brands are at the forefront of the computing world, that doesn't mean these devices don't have problems. All computing devices have problems and it is impossible to create a reliable electronic device that will not suffer from wear and tear over time.

One of the common problems of Dell laptops is hard drive failure, crashes, errors and glitches. There are physical and software reasons that can cause equipment to fail for various reasons. Today we are going to talk about it and provide you with Dell hard drive failure solutions that you can try for yourself.

Symptoms of Dell Laptop Hard Drive Failure

Several symptoms are caused by a defective or already defective hard drive in your Dell laptop or machine. Here are some of the common signs to talk about to make sure you have diagnosed the problem correctly:

  • Noises coming from the hard drive area (whining, grinding, clicking, screeching;).
  • Error messages during boot, difficulty booting, and not booting at all.
  • Black screen, blue or white screen issues.
  • Blinking cursor and static cursor.
  • Hard disk errors like "Search Error - Sector Not Found, Data Error Reading Drive, Boot Partition Not Found, Hard Disk Not Detected".
  • Overheating and rebooting.
  • System crashes.
  • Corrupted information.
  • Bad sectors and inability to access files.
  • Slow performance.
  • Buggy programs and applications.

Data Recovery from Dell Laptop Hard Drive Failure

Before repairing your Dell computer hard drive failure, you need to recover data from the disk, whether or not you were able to repair the hard drive. There is a high risk of data loss on your hard drive.

MyRecover allows you to recover Dell hard drive errors. It is a powerful yet easy-to-use data recovery software capable of recovering data from over 2000 storage devices including computers, external hard drives, memory cards, etc. and capable recover data from a Dell computer that won't boot. Also. .

Other MyRecover highlights:

  • Recover 200+ data types including recovering Word, Excel, PPT, photos, videos, emails, web pages, compressed files, etc.
  • Get the original path, file name and format of deleted files.
  • During scanning, enter the file name into the search bar to search for the desired file, or run quick scan and deep scan automatically, then you can find all deleted files and other lost files on your computer. find it.
  • Supports NTFS, exFAT, FAT32 and ReFS file systems on Windows 11, 10, 8, 7 and Windows Server.

Steps to recover data from Dell laptop hard drive:

Step 1. Download and install MyRecover on your Dell laptop.

Step 2. After loading the disk, hover the mouse over the drive and click Scan to scan.


Step 3. You can search or wait to see all deleted files and other missing files after autocompletion.

scan lost data

Step 4. Go to the Deleted Files/Other Missing Files folder and select the required files. Then click "Recover x files" and save them to the new saved path.

recover lost data

Fix Dell Hard Disk Drive Failure

After restoring and backing up your data, you can try the following methods to fix Dell that your hard drive is failingand get back up and running.

Method 1. Disconnect other external drives

Users connect different devices to their laptops and cause hard drive problems.

In fact, there is nothing wrong with the hard drive, the problem is either poor data transfer between systems or the system is incorrectly configured for external and USB drives. Then restart your computer.

If the problem does not occur, one of your external devices is causing the problem.

Method 2. Perform a Hard Reset of the Device

If you are experiencing issues with your Dell hard drive, hard drive recovery is a simple but effective solution. A hard reset clears temporary settings and configurations, which may resolve software-related issues. This section provides the steps to reset your Dell device to factory settings.

1: Disconnect all external devices connected to your Dell system, such as USB drives and external hard drives. Then remove the battery from your Dell laptop.

2: Shut down your Dell completely.

3: After disconnecting all power, press and hold the power button on your Dell device for at least 30 seconds.

4: Reconnect the power supply to the Dell device. For laptops, put the battery back in if you removed it previously.

5: Press the power button to turn on your Dell laptop. It should start up normally and any minor issues you may be experiencing should be resolved.

Method 3. Update the driver

Drivers are software components that allow the operating system to communicate with hardware, such as a hard drive, so updating your drivers can sometimes resolve problems with your Dell hard drive. Outdated, corrupted, or incompatible drivers can cause various problems, including hard drive failure.

All Dell computers running Windows also have the SupportAssist application installed. This application makes updating drivers very simple. Here's how:

1. Click Start and search for Device Manager.

2. In the Disk Drives section, choose the target hard drive and right-click on it to choose Update Driver > Search automatically for updated driver software.

external hard drive update driver

Method 4. Run hardware diagnostic tests

Running hardware diagnostic tests can help resolve Dell hard drive issues by identifying specific hardware issues that may be causing the problem. Hardware diagnostic tests are designed to examine various parts of the computer, including the hard drive, for possible malfunctions, errors, and anomalies.

Running a hardware diagnostic test checks your hard drive for physical damage, bad sectors, or other problems that could cause it to fail. When the test detects a problem, you can take appropriate action to resolve the problem, such as repairing or replacing the part that caused the problem.

Dell provides pre-boot diagnostic tests that can be run without starting Windows.

1. Turn on the device and press the F2 key repeatedly until the one-time boot menu appears.

2. Select the Diagnostics option and follow the instructions to run the pre-boot tests.

3. If the test passes, your hard drive is working properly.

4. Otherwise, write down the confirmation code and error code. Contact your local technical support and provide them with the code.


Here are somesolutions you can try to fix a Dell laptop hard drive failure. If none of the options work, don’t forget to visit your local authorized repair shop as they can help diagnose and fix the problem. As soon as you notice the problem, stop using the hard drive and recovering files from Dell laptop before trying to fix anything.

Zoey · Editor
Zoey works as an English editor at AOMEI Technology. She provides tech information about backup and restore, mobile data transfer, and so on for AOMEI. She hopes that her articles will be greatly helpful to users. She is fond of music, film, and photography.