Why is My USB Port Not Working? How to Fix It?

USB ports are vital for connecting devices like keyboards, mice, and flash drives, but they may stop working due to driver errors, system glitches, or physical damage. This article outlines common reasons why the USB port is not working and offers step-by-step fixes for Windows 11 PCs to help you quickly restore USB functionality.

By @Emma
Last Updated September 25, 2025

Why is My USB Port Not Working?

USB ports are essential for connecting everyday devices like flash drives, keyboards, mice, external hard drives, and printers. When a USB port fails, it can interrupt your workflow or you lose access to important filesstored in the USB drive. The causes can range from simple hardware connection problems to more complex software or system-related errors. Understanding these reasons can helpfind the right fix.

Here are the most common causes:

  • Loose or unstable connection – A USB plug that isn’t fully inserted or is wobbly may stop the device from being detected.
  • Dust, debris, or bent connector – Dirt buildup or physical damage inside the port can block proper contact.
  • Faulty USB device or cable – The problem may be with the accessory, not the port.
  • Power supply issues – Laptops sometimes disable USB ports to save power.
  • Driver errors – Outdated, missing, or corrupted USB drivers in Windows can block functionality.
  • System glitches – Temporary OS bugs may prevent the port from recognizing devices.
  • Hardware failure – A broken or physically damaged USB port may require repair or replacement.

How to Fix "USB Port Not Working" Issue?

Now that you know the common reasons why a USB port may not working on Windows 11 or Windows 10, the next step is to troubleshoot and apply the right fix. Each solution below directly addresses one of the causes mentioned earlier. By following these methods step by step, you can often restore your USB port’s functionality.

✔️Ensure USB Plug is Fully Inserted and Stable

Remove the USB device from the port. Check both the USB plug and the port for visible damage or dirt. Firmly plug the USB device back into the port until it clicks or feels secure. Make sure it is not loose or wobbly. Gently wiggle the USB plug to see if the connection remains stable. If it feels loose, try another port to confirm whether the issue is with that specific port.

✔️Check USB Connector

Use a flashlight or good lighting to look inside the USB port.Check for dust, debris, foreign objects, or bent pins.Use a can of compressed air to gently blow out dust and debris.Avoid using metal objects directly, as they can damage the pins or plastic housing.After cleaning, reconnect the USB device and check if the computer recognizes it.

✔️Test and Replace USB Device or Cable

Disconnect the USB device from the port. Inspect the cable and connector for visible damage or fraying. Try connecting the USB device to another computer or using a different USB cable to see if it works. If the device functions properly on another computer or with another cable, the original port may be the issue. If the device still doesn’t work, replace the faulty USB device or cable.

✔️Adjust USB Power Settings

Sometimes, a USB port may stop working because Windows automatically turns it off to save power. Adjusting the power settings can restore proper functionality.

Step 1. Open Device Manager on your Windows PC by pressing "Win+X" at the same time and choosing "Device Manager" among results.

Step 2. Scroll down and expand the "Universal Serial Bus controllers"section.

Step 3. Right-click each USB Root Hub entry and select "Properties".

Step 4. Go to the Power Management tab and uncheck "Allow the computer to turn off this device to save power."

Repeat for all USB Root Hub entries, click "OK", and restart your computer.

✔️Update or Reinstall USB Drivers

Open Device Manager on your Windows PC. Expand the "Universal Serial Bus controllers" section. Right-click each USB driver and select Update driver to install the latest version.

If updating doesn’t work, right-click the driver again and choose "Uninstall device". After uninstalling, restart your computer—Windows will automatically reinstall the correct drivers. Finally, reconnect your USB device and check if it is recognized.

✔️Restart and Run Windows Troubleshooter

Sometimes USB ports fail due to temporary operating system glitches. Restarting your computer can often clear these minor bugs. If the problem persists, run the Windows Hardware and Devices Troubleshooter:

Step 1. Press "Windows + R", type "msdt.exe -id DeviceDiagnostic", and press Enter.

Step 2. Follow the on-screen instructions to detect and fix USB-related issues.

After completing the troubleshooting, restart your computer and reconnect your USB device to check if it works properly.

FAQs about USB Port Not Working

Q1. Why is My USB Port not Working on My Chromebook?

A USB port on a Chromebook may stop working due to temporary system glitches, outdated Chrome OS updates, or physical port damage. Try restarting your Chromebook, checking for OS updates, testing another USB device, and inspecting the port for dust or debris. If the problem persists, the port may be damaged.

Q2. Why is My USB Port not Working on My TV?

A TV USB port may not work if the connected device is incompatible, requires too much power, or the port is damaged. Check the TV manual for supported devices, try a different USB device, and ensure the port is clean. Firmware updates for the TV can also resolve some recognition issues.

Q3. How to tell if a USB Port is Bad?

Signs of a bad USB port include: devices not being recognized on multiple computers, physical damage to the port, loose connections, or intermittent functionality. Test the USB device on another port or computer. If it works elsewhere but not in the suspected port, the port may be defective.

Q4. What Should I Do If My USB Port Fails and I Can’t Access My Files?

First, try troubleshooting the port with the usual methods: reconnect the device, check cables, clean the port, or test on another computeras mentioned above. If the device still isn’t recognized, you may need to use USB data recovery softwarelike MyRecover to safely retrieve your files before attempting further repairs or replacements.

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Summary

USB ports are important for connecting a wide range of devices. Here, you can learn why your USB port is not working and how to fix it with different methods, commontroubleshooting methodsinclude ensuring a stable connection, cleaning the port, testing devices and cables, adjusting power settings, updating or reinstalling drivers, and running Windows troubleshooters.

If you've tried the troubleshooting steps and are still experiencing issues, don’t hesitate to reach out to professional repair service.