My Computer Reset Itself and I Lost Everything: Get Files Back

A sudden Windows reset can feel catastrophic, especially when all your personal files seem to disappear. This article explores the common causes behind unexpected system resets, then provides clear, step-by-step solutions to help you regain control of your files and system.

Aria

By Aria / Updated on October 27, 2025

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PC Automatically Reset Itself, Everything Gone

 

Please help, my laptop has automatically reset itself to factory settings and now I have lost everything that was on the laptop! How do I get my files and Pictures back or revert what has happened?!?

- Question from Nelly

Few things are more alarming than turning on your computer only to find that everything is gone, no desktop files, no documents, and no software. It feels as if your PC has started from scratch. Many users report that "my computer reset itself and I lost everything" seemingly out of nowhere, especially on Windows 11 systems.

Windows Reset Itself

This situation is distressingly common. A Windows 11 reset can occur after failed updates, system crashes, or hardware errors. Sometimes, users accidentally trigger a Reset this PC operation without realizing it, which reinstalls Windows and may remove files.

Explain Why the Computer Resets Itself

There are several reasons why Windows 11 randomly reset or performed a system reinstall on its own. Below are the most common causes:

🧿Windows Update Failure

If an update encounters a serious error, Windows might attempt a self-repair that reinstalls the system to restore functionality.

🔔System Instability or Corruption

Damaged system files, registry errors, or boot issues can cause Windows to revert to default settings or perform an automatic reset.

🖥️Accidental User Action

During troubleshooting, you might have clicked "Remove everything" in the Reset this PC wizard instead of keeping files.

📌Malware or Ransomware

Malicious programs can corrupt or delete key system components, forcing Windows to rebuild itself.

💽Hardware Issues

Bad sectors or unstable power supply may trigger recovery behavior in modern systems.

How to Recover Lost Files After System Reset

When encountering such a situation, many users wonder: Can lost files still be recovered after a system reset? Actually, when Windows 11 resets itself, your data might still be accessible through right solutions. Below are several methods you can try.

Notes:✎...
Before you proceed: avoid writing new data on the same drive to prevent overwriting your lost data.

Method 1. Check Windows.old Folder

If you chose "Keep my files" when Windows performed a reinstallation or update, your personal files usually are moved to a Windows.old folder within the new system. Check if this folder exists on your system.

Step 1. Open File Explorer and look for the Windows.old folder (typically located at C:\Windows.old).

Windows Old Folder

Step 2. Open the folder, you will see a folder names with your old user account. Select the files in the folder and put them into a safe location.

Method 2. Restore from Backup

If you were in the habit of using any backup tools such as File History, Backup and Restore, or OneDrive to back up your personal files regularly before the system reset, you can restore the files from the backups.

👉File History:

If you've enabled File History on Windows before data loss, open "Restore your files with File History" and choose the files you want to restore.

Choose Files to Recover

👉Backup and Restore:

Open "Backup Settings" and choose a created backup, then select files or folders to restore.

Go to Backup and Restore

👉Cloud Backup Tools (OneDrive):

If you have synced the files to OneDrive, even if these files have been permanently deleted in the local folder, you can still find them in OneDrive's Recycle bin. However, note that OneDrive's Recycle Bin only retains deleted files for 30 days.

Recover Files from OneDrive

Method 3. Check for User Profile

Sometimes, after a reset, Windows fails to load your user profile. Instead, Windows will log you into a temporary profile, making your files appear missing.

Step 1. Open File Explorer and locate C:\Users.

Step 2. Look for another user folder that matches your old account name or contains your missing files. If you find a folder like User.000 or User.old, that’s often your original profile.

Older User

Step 3. Copy the files you wish to recover to safe destination folder.

Method 4. Recover Lost Files After System Reset with MyRecover

If you unfortunately selected "Remove everything" when resetting the system and have no backups available, turning to a professional data recovery tool will be your last resort. Among numerous options, MyRecover stands out for its wide compatibility and high recovery success rate.

Let's explore the remarkable advantages of MyRecover:

Intuitive interface for easy file recovery.

500+ storage Devices Support like SSD, HDD, USB flash drive, SD card, cameras, game console drives and more.

Handle with more complex data loss cases like OS crash, formatted, RAW, corrupted or deleted drive.

Supports over 1,000 file types including documents, photos, videos, audio, archives, and Outlook data files.

Smart scan modes: Choose from Quick Scan for recent deletions or Deep Scan for formatted/corrupted drives.

✅Work not only on Windows 11 /10, but also on Windows 8.1/ 8/ 7 and all Servers.

Step 1. Download and install MyRecover on your computer from Microsoft Store.

Download FreewareWin 11/10/8.1/8/7/Server
Secure Download

Step 2. Launch the program and select the drive (system reset typically only affects the C drive) to scan, then click "Scan". If the C drive has been formatted entirely, you can click on "Deep Scan" after the "Quick Scan" finishes to recover more lost file fragments.

Select C Drive

Step 3. Choose the files you attempt to recover from the recoverable lists and click "Recover".

Choose Files to Recover

Step 4. Select a destination folder to save the recovered files.

Select a Folder to Save

When the process is finished, you'll see the message "Files have been recovered successfully". Then you can access the recovered files in the destination folder path by clicking on "Browse" button.

Recover Successfully

Bonus tips: How to Fix Computer Reset Itself

If your computer keeps resetting itself unexpectedly, it could be caused by system errors, malware infections, or even faulty hardware. After recovering your lost files, it’s important to address the root cause to prevent future data loss. Here are a few quick fixes you can try.

Run Hardware Troubleshoot Command

Windows provides several built-in troubleshooting tools that can automatically detect and fix system issues that cause random resets. Here's how:

Step 1. Open Command Prompt and run it as administrator.

Run CMD as Administrator

Step 2. Enter the command "DISM /Online /Cleanup-Image /RestoreHealth" and press "Enter". This ensures that all essential Windows components are intact.

DISM Command

Step 3. Once finished, you can also run "sfc /scannow" command. This will check for corrupted system files and repair them.

SFC Command

Restart your computer and check if the reset issue still occurs.

Scan for Malware

Sometimes malware can trigger forced system resets or interfere with boot configurations. Performing a full system scan can rule out these threats.

Step 1. Open Windows Security from the Start menu, then go to "Virus & threat protection".

Step 2. Select "Quick scan" to perform a quick scan for your system.

Quick Scan

Step 3. Once the quick scan finishes, you can choose "Full scan" to perform a comprehensive scan.

Full Scan

Wait for the scan to complete and follow the prompts to remove detected threats.

Create Backup Regularly to Prevent Future Loss

Frequent unexpected resets can put your files at risk. Regular backups using Windows or cloud backup tools ensure your important data remains safe even if your system malfunctions again. Schedule automatic backups weekly or after major system updates is the easiest way to avoid another "my computer reset itself and I lost everything" moment.

Summary

If your computer reset itself and everything is gone, don’t assume your files are lost forever. The right tools and techniques mentioned above can bring your data back. If nothing works, MyRecover provides an advanced yet user-friendly solution to restore your data.

Want a smoother, hassle-free data recovery experience? Consider upgrading to MyRecover’s Professional version. It offers unlimited recovery capacity, file preview, and even rescues data from crashed systems covering all your needs during the recovery process.

Aria
Aria · Editor
I've been specializing in the data recovery industry for years. I am dedicated to translating intricate software features and functions into plain - language explanations, enabling everyone to understand how to utilize the data recovery software effectively and retrieve their valuable data with confidence. My overarching professional objective is to bridge the gap between complex data recovery technologies and users of all skill levels. Through my work, I strive to eliminate the common anxiety associated with data loss, thereby providing a reliable method for safeguarding digital assets.