How to Resolve "a Disk Error Occurred During a Read Operation"

The 'A disk error occurred during a read operation' error can block access to critical files and affect overall system performance. This article investigates the common causes of this error and outlines effective solutions to resolve it. Follow these methods to ensure your disks return to proper working condition.

By @Aria
Last Updated February 3, 2026

A Disk Error Occurred During a Read Operation Quick Access

 

Somehow my quick access folder got disappeared from File Explorer and now when I try to pin my folders again. There's showing "a disk error occurred during a read operation". I don't know what should I do. Please anyone help. I'm afraid that my laptop is ruined. I'm first time using a laptop.

- Question from Trishul

If you're trying to pin folders to Quick Access in Windows and suddenly encounter the "A disk error occurred during a read operation" message, it can be both frustrating and confusing. This issue typically arises when Windows fails to access or read the data on a drive, preventing it from pinning or accessing the folder.+

This error typically indicates a physical issue with the drive, a corrupted file system, or a conflict between the system's settings and the data. Understanding the root cause of this error is the first step in fixing it and ensuring your data is safe.

The Common Causes Behind "Disk Error Occurred During a Read Operation"

The "A disk error occurred during a read operation" error message can happen in several situations. Here are the most common causes:

📁Corrupted file system

If the file system of your drive becomes corrupted, it can lead to issues when trying to access or read files from the disk. This could happen due to improper shutdowns, power outages, or software crashes.

💽Hard drive failure

If your hard drive is experiencing physical damage or failure, it may not be able to properly read or write data, which can cause errors during read operations.

💾Disk fragmentation

In some cases, the disk may be fragmented, making it harder for the operating system to read data from the drive. This can slow down performance and cause access errors.

📌Malware or viruses

Malware can corrupt files, damage system resources, or interfere with regular operations like reading data, leading to disk errors.

⌨️Driver issues

Outdated or corrupt drivers for your hard drive or storage controller may cause conflicts, resulting in errors when trying to access or read from the disk.

🔌Faulty connections

If there are issues with the connection to the drive (e.g., loose cables or damaged ports), the system might not be able to access the data correctly, leading to errors.

How to Resolve "A Disk Error Occurred During a Read Operation"

In this section, we'll walk you through 7 effective solutions depending on the causes of the error. You can choose the most suitable method based on your actual situation. Let's explore them one by one.

1. Check the Disk Connection

If the drive you’re trying to access is an external hard drive or USB drive, make sure the connection is secure. A loose or damaged connection can cause the "A disk error occurred during a read operation" error.

  • Unplug the external drive and reconnect it to a different USB port or cable.
  • If you're using a laptop, try connecting the drive to another computer to check if the error persists.
  • Ensure that the power supply to the drive (if applicable) is stable.

2. Test the Hard Drive for Physical Damage

If you suspect the issue is hardware-related, use disk health diagnostic tools to check for physical damage to the hard drive or external device. If the drive is making beeping noises, or if it frequently disconnects and reconnects, the issue may be caused by physical damage. Besides using the proprietary tools from your hard drive’s brand, Windows also offers built-in methods to check disk health.

Step 1. Locate Command Prompt in the Start menu and right click on it, then choose "Run as administrator".

Step 2. Enter the following command "wmic diskdrive get status" and hit the "Enter" key.

If the scan result shows "Bad", it indicates your disk may have a fault. Alternatively, if the hard drive is showing physical signs of damage, it may be necessary to replace it.

3. Run CHKDSK Command

The CHKDSK (Check Disk) utility is built into Windows and is designed to fix common file system errors on your hard drive. It is a simple and effective method to repair minor disk errors and fix the "a disk error occurred during a read operation" issue.

Step 1. Open Command Prompt and run it as administrator.

Step 2. Type "chkdsk G: /f /r" and press "Enter" to let the utility scan the drive for issues. If it finds any, CHKDSK will automatically fix them.

Step 3. After the scan is complete, restart your system to check if the error persists.

4. Reinstall or Update Drivers

Outdated or corrupted drivers may cause read errors when accessing the disk. Correct drivers ensure proper communication between Windows and your disk, helping to resolve read/write errors.

Step 1. Press "Win" + "X" and select "Device Manager" to open it.

Step 2. Expand "Disk drives" and right click on the failed hard drive, then choose "Update driver".

Step 3. Click "Search automatically for updated driver software" to start the process.

If updating the driver doesn’t work or there is no update, you can select "Uninstall device" to brefresh the connection. Windows will attempt to reinstall the driver automatically after restarting your computer.

5. Scan for Malware or Virus

Malware can sometimes cause errors like "A disk error occurred during a read operation" by corrupting files or interfering with system operations. You can use Windows Defender or another trusted antivirus program to scan for and remove these malicious programs to restore your hard drive to working normal.

Step 1. Locate the failed hard drive in File Explorer.

Step 2. Right click on it and choose "Scan with Microsoft Defender" from the context menu. This will perform a quick scan for the drive.

Step 3. If any malware is detected, follow the instructions to remove or quarantine it.

Step 4. After the quick scan is finished, you can choose "Full scan" under the "Scan options" to execute a comprehensive scan for the whole system.

6. Rebuild the File System

If the disk is failing, or if the persistent error "a disk error occurred during a read operation" persists cannot be fixed, this could be due to file system being corrupted. Reformatting removes errors related to the file system, creating a fresh, readable structure. However, all data on the disk will be erased.

Step 1. Press "Win" + "X" and choose "Disk Management" to open it.

Step 2. Locate the hard drive from the lists and right click on it, then choose "Format".

Step 3. Select a Windows supported file system like NTFS and check the "Perform a quick format" option to start the process.

7. Replace the Hard Drive

If the error is beyond repair or the hard drive is damaged physically, replacing it is the only solution. Connect a brand-new hard drive to the computer to check if the error still persists.

How to Recover Files from the Hard Disk After Fixing the Error

If there is data on the hard drive or you’re unable to access important files due to the "A disk error occurred during a read operation" error, recovering the data from it before discarding the drive directly should be your top priority. MyRecover is a powerful data recovery tool that can recover files from deleted partitions, formatted hard drives, or corrupted SD cards. It also supports to restore over 1000 file formats, such as documents, photos, and videos, audios, archives, etc.

 MyRecover
Easy & Powerful Data Recovery Software
  • Intuitive GUI (Graphical Interface) for effortless file recovery.
  • Precision recovery of files by type, date, or size.
  • Recover files from SSDs, HDDs, USB flash drives, SD cards, cameras, and more.
  • Works on Windows 11/10, as well as Windows 8.1/8/7 and all Server editions.

Step 1. Download and install MyRecover on your computer from Microsoft Store or its official site, avoid installing it on the drive with lost files.

Step 2. Run the program and select the drive to scan for lost files, then click "Scan".

Step 3. After the scan is completed, you can choose the files you attempt to recover from the recoverable lists and click "Recover".

Step 4. Save the recovered files to a safe location (not the original one).

Once the process is done, the message "Files have been recovered successfully" will pop up. Then, you can access the recovered files by clicking on the destination folder path or the "Browse" button.

The Bottom Line

The "A disk error occurred during a read operation" error can be caused by various factors. By following the steps outlined above, you can fix the error and recover your data. If you’re unable to access files directly, MyRecover provides a professional solution to recover your data and ensure that you don’t lose any important documents.

If you require unlimited recovery quota and file content previews before restoration, MyRecover Professional edition offers these advanced features to meet all your data recovery needs. It even allows to retrieve data from unbootable system.