HP Laptop System Restore Not Working? 6 Easy Fixes That Actually Work

Experiencing of an HP laptop's System Restore not working can be frustrating, especially when your computer fails to revert to a previous working state. In this comprehensive guide, we’ll provide 6 proven solutions to fix the common problem that prevent system restore from functioning correctly.

Aria

By Aria / Updated on December 5, 2025

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After initially upgrading from Windows 8 to 8.1 on my HP Laptop, the Windows Update Troubleshooter deleted my update history, and I tried to use System Restore to recover it. So, when I went to do a System Restore to possibly get it back, I got some kind of error message indicating that the System Restore had failed, because my drive may possibly be corrupt, and had advised me to do a Scandisk/R; or something like that.

I am at a loss. Someone please help, and explain to me what is going on here, and of course, how to fix this mess; and how to at least get System Restore working again. Thanks...

- Question from NSCracqui

System Restore is an essential feature in Windows that allows users to roll back their computer to a previous state in case of system errors, crashes, or unwanted changes. However, many users face issues when trying to use System Restore on their computer, particularly when the tool doesn't seem to work as expected.

Windows System Restore

Now, let’s dive into the potential causes of this issue and explore practical solutions to get your HP laptop system restore back on track.

Common Causes of HP Laptop System Restore Not Working

Several issues can prevent System Restore from functioning correctly. Understanding the root causes can help you pinpoint the problem and apply the appropriate fix. Here are some common reasons why System Restore may not work:

📌Corrupted Restore Points: If the restore points are corrupted or incomplete, System Restore may fail to load them properly.

📂System Protection Disabled: If the System Protection feature is turned off or misconfigured, you may not have any restore points available, or System Restore won’t function properly.

🛠️Software Conflicts: Some third-party software, particularly antivirus or security tools, can interfere with the restore process.

💽Insufficient Disk Space: System Restore requires adequate disk space to create restore points. If the disk space is full, the process might not work.

📖File System Errors: File system issues or corruption on the drive can prevent System Restore from completing successfully.

How to Fix System Restore Not Working Issue on Windows

Based on the above reasons, you may have already figured out some solutions. This section will provide 6 effective methods to help you fix the System Restore not working issue. Let's explore them one by one.

Fix 1. Try Another System Restore Point

Sometimes, the restore point you're trying to use is the problem. If System Restore fails to work with one restore point, try selecting a different one (if available). Follow these steps:

Step 1. Type "Create a system restore point" in the Start menu and open it.

Create Restore Point

Step 2. Under the "System Protection" tab, select the drive with restore point and click "System Restore".

Choose System Restore

Step 3. Choose another restore point to restore and click "Next". You can check the affected program by clicking on "Scan for affected programs".

Choose Restore Point

Step 4. Click "Finish" to start the process. If the current System Restore is successful but it’s not the system state you want, you can immediately undo the system restore.

Finish

If it still doesn’t work, move on to the other methods below.

Fix 2. Run System Restore in Safe Mode

Sometimes, certain third-party software and services may conflict with System Restore. Running System Restore in Safe Mode can help bypass any software conflicts that might be causing the issue. To enter Safe Mode, follow these steps:

Step 1. Restart your computer and press F8 during the boot process to access the "Advanced Boot Options".

Step 2. Click on "Troubleshoot" > "Advanced options" > "Startup Settings" > "Restart". After your computer restarts again, press F4 to enable Safe Mode.

Startup Settings

Step 3. Then you can follow the steps in Fix 1 to run System Restore again.

Fix 3. Check System Protection Settings and Disk Space Usage

If System Protection is disabled or the disk space is full, System Restore will not work properly. You may need to adjust your settings to allow it to work. To configure System Protection:

Step 1. Locate System Protection, click "Configure", ensure "Turn on system protection" is checked.

Click Configure

Step 2. Make sure there is enough disk space allocated for System Restore. You can drag the "Max Usage" bar from default 3% or over 5% and click "Apply" to save the change.

Change Disk Space

Fix 4. Temporarily Disable Your Antivirus

Some antivirus programs may interfere with the System Restore process. Try disabling your antivirus software temporarily and then attempt to perform the restore again. Make sure to re-enable your antivirus after you're done with the process.

Step 1. Navigate to "Settings" > "Update & Security" > "Windows Security" > "Virus & threat protection".

Step 2. Click on "Manage settings" under "Virus & threat protection settings".

Manage Ssttings

Step 3. Switch "Real-time protection" to "Off".

Turn off Real-Time Protection

Fix 5. Run CHKDSK Command

File system errors on the hard disk may also lead to the corruption of restore points, thereby preventing System Restore from functioning properly. Attempt to repair the file system errors on the hard disk using the CHKDSK command.

Step 1. Open Command Prompt and run it as administrator.

Run CMD as Administrator

Step 2. Type the command "chkdsk G: /f /r" and press "Enter" key. Replace the drive letter "G" with your system drive letter.

CHKDSK Command

The tool will scan your disk for errors and try to fix them automatically. This can help resolve issues that may be preventing System Restore from working.

Fix 6. SFC and DISM Command

Damaged or deleted Windows system files can cause parts of the OS (such as the System Restore tool) to stop functioning. For such scenarios, the System File Checker and DISM command are useful tool to restore those corrupted or lost files.

Step 1. Open Command Prompt as administrator.

Run CMD as Administrator

Step 2. Run the DISM command "DISM /Online /Cleanup-Image /RestoreHealth" and press "Enter".

Step 3. After the DISM completes, run the SFC command to repair the system file: sfc /scannow.

SFC Scannow

Once the process is done, restart your laptop and try to perform System Restore again.

Beyond System Restore: Recovering Lost Data with MyRecover

Since System Restore cannot retrieve your deleted files, you can use a professional data recovery tool like MyRecover to recover your personal files after System Restore is completed. MyRecover scans your drive with AI-embedded file recognition and recovery algorithms, making file recovery easy with no files missed. You can restore your files within 4 steps:

 MyRecover
Easy & Powerful Data Recovery Software
  • Intuitive GUI (Graphical Interface) for effortless file recovery.
  • Precision recovery of files by type, date, or size.
  • Recover files from SSDs, HDDs, USB flash drives, SD cards, cameras, and more.
  • Works on Windows 11/10, as well as Windows 8.1/8/7 and all Server editions.

Step 1. Download and install MyRecover on your computer from Microsoft Store.

Step 2. Run the app and select a drive to scan for lost files, then click "Scan".

Select Drive to Scan

Step 3. Choose the files you wish to recovered from the recoverable lists under "Type" or "Path" tab and click "Recover".

Choose Files to Recover

Step 4. Select a safe location to save the recovered files.

Select Location to Save

When the process is completed, you can access the recovered files by clicking on the destination folder path or "Browse" button.

Recover Successfully

The Bottom Line

System Restore is a helpful tool, but it isn't always perfect. If you’re facing issues like System Restore not working on your computer, using the troubleshooting methods above should help resolve most common problems. Additionally, after System Restore completes, MyRecover can provide a comprehensive data recovery solution.

With MyRecover Professional edition, you can enjoy unlimited data recovery capacity and file content preview. It also allows data recovery from crashed Windows. By keeping a backup system in place and using tools like MyRecover, you can better safeguard your data and ensure that system issues don't result in permanent data loss.

Aria
Aria · Editor
I've been specializing in the data recovery industry for years. I am dedicated to translating intricate software features and functions into plain - language explanations, enabling everyone to understand how to utilize the data recovery software effectively and retrieve their valuable data with confidence. My overarching professional objective is to bridge the gap between complex data recovery technologies and users of all skill levels. Through my work, I strive to eliminate the common anxiety associated with data loss, thereby providing a reliable method for safeguarding digital assets.