Solved: There Was a Problem Resetting Your PC Windows 10

Facing the frustrating "Windows 10 there was a problem resetting your pc" error? This guide explains the causes, practical fixes, and recovery options to help you resolve the reset issue quickly. Your system can be restored smoothly with clear, step-by-step instructions.

Vera

By Vera / Published on December 10, 2025

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Understanding the Resetting Error in Windows 10

 

There Was a Problem Resetting Your PC

What the Error Message Actually Means

When Windows 10 says "There was a problem resetting your PC", it’s basically telling you:

  • "I tried to reset the system… but something broke".
  • "Some files needed for resetting aren’t working properly".
  • "The reset process can’t continue".

A reset is supposed to reinstall Windows and remove old data. But if Windows can’t access certain files, the process fails.

Common Situations When This Error Appears

You might see this message when:

  • Your PC won’t start properly.
  • You’re trying to fix slow performance.
  • Windows keeps crashing.
  • You want a clean reinstall.
  • Malware or corrupted files interfere with system tools.

Main Causes of "There Was a Problem Resetting Your PC Windows 10"

Damaged System Files

Corrupted system files are the most common reason this error appears. These files are essential for resetting your system.

Incorrect Windows Installation or Updates

If an update fails or wasn’t installed correctly, Windows reset tools might stop working.

Disk Errors or Bad Sectors

Your hard drive might have corrupted sections that prevent Windows from completing the reset process.

Disabled Recovery Environment (WinRE)

Windows uses WinRE for resets. If WinRE is disabled or missing, the reset will fail instantly.

Third-Party Software Conflicts

Security tools, cleaning apps, and even broken drivers sometimes interfere with the Windows reset process.

Quick Checks Before You Try Fixes

Before jumping into more advanced solutions, try these quick checks:

1. Restart Your PC

A simple reboot can fix temporary glitches.

2. Disconnect External Devices

Unplug USBs, hard drives, printers, and anything that isn’t necessary.

3. Ensure Sufficient Disk Space

Windows needs enough space to prepare reset files—usually 10–15 GB.

7 Fixes: There Was a Problem Resetting Your PC Windows 10

Let’s jump into the actual solutions. Start with the easy ones and move down the list until one works.

1. Run the System File Checker (SFC)

1. Open Command Prompt (Admin).

2. Type: sfc /scannow.

3. Press Enter.

Run the System File Checker

SFC automatically repairs corrupted system files that may be blocking the reset.

2. Use DISM to Repair Windows Image

If SFC can’t repair everything, DISM steps in.

Run these commands one by one:

DISM /Online /Cleanup-Image /CheckHealth

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

Use DISM to Repair Windows Image

This ensures your Windows image is healthy and repairable.

3. Enable and Repair Windows Recovery Environment

If WinRE is disabled, Windows cannot reset the system.

1. Check its status: reagentc /info.

2. If disabled, enable it: reagentc /enable.

Enable and Repair Windows Recovery Environment

This alone fixes the issue for many users.

4. Use Startup Repair

If your PC won’t reset due to boot-related problems:

1. Go to Advanced Startup.

2. Select Troubleshoot.

3. Click Startup Repair.

Startup Repair

Windows will fix issues preventing normal system reset operation.

5. Perform a System Restore

If you created a restore point:

1. Go to Troubleshoot.

2. Select System Restore.

3. Choose a restore point.

Perform a System Restore

This rolls your system back to before things broke.

6. Reset Windows from Safe Mode

Booting into Safe Mode sometimes bypasses conflicting apps.

Steps:

1. Go to Advanced Startup.

2. Choose Enable Safe Mode.

3. Go to Settings → Update & Security → Recovery.

4. Select Reset this PC.

Reset this PC

7. Reinstall Windows Using Installation Media

If nothing else works, this is the guaranteed fix.

Steps:

1. Download the Windows 10 Media Creation Tool.

2. Create a bootable USB.

3. Boot from it.

4. Choose Custom Install.

Custom Install

5. Reinstall Windows.

This method wipes the old Windows installation and installs a fresh, working system.

How to Recover Data If It Is Lost? – MyRecover

Losing data during a system reset issue can feel like a nightmare—especially if the reset fails and your files disappear in the process. But don’t panic. With a powerful recovery tool like MyRecover, you can still bring your lost files back.

MyRecover is designed specifically for Windows users who need a simple, effective way to recover deleted, lost, or corrupted files—even after system errors, reset failures, formatting, or crashes.

Why MyRecover?

  • ✔ Recovers over 1000+ file types, including documents, photos, videos, emails, and more.
  • ✔ Works on HDDs, SSDs, USB drives, and SD cards.
  • ✔ Supports deep scan to find files traditional recovery tools miss.
  • ✔ Easy enough for beginners but powerful enough for professionals.

How to Recover Lost Data Using MyRecover (Step-by-Step)

Step 1: Download and install MyRecover

Install the tool on your Windows PC. Make sure not to install it on the same drive where data was lost.

Step 2: Select the drive to scan

MyRecover will show all available drives. Choose the drive where your files were lost (often the C: drive after a reset error).

Step 3: Start scanning

The program will automatically perform a quick scan to locate deleted or lost files. You can preview files during the scan.

Start Scanning

Step 4: Recover your data

Select the files you want to restore and click Recover. Choose a different drive to save them to prevent overwriting.

Recover

When Should You Use MyRecover?

Use it if:

  • The reset attempt deleted important files.
  • Windows 10 crashed or became corrupted.
  • Your PC malfunctioned during the reset process.
  • You formatted the system drive accidentally.
  • Malware removed or damaged files.

Preventing the Error in the Future

Keep Windows Updated

Updates often fix system file inconsistencies.

Avoid Forced Shutdowns

Hard power-offs can corrupt system files.

Use Reliable Antivirus Tools

Malware can corrupt reset files—always protect your PC with trusted software.

Conclusion

Seeing the message "There was a problem resetting your PC Windows 10" is frustrating, especially when you just want to start fresh. The good news? This error is extremely common—and absolutely fixable. Whether it’s repairing system files, restoring WinRE, or reinstalling Windows entirely, one of the solutions above will get your PC running smoothly again.

By understanding the cause and applying the right fix, you’ll regain control over your Windows system without the stress.

Vera
Vera · Editor
As an SEO and Content Strategist at MyRecover, I specialize in developing and optimizing high-impact content focused on data recovery, backup solutions, and digital security. With extensive experience in search engine optimization and user-focused content development, I aim to bridge the gap between technical solutions and user needs. My goal is to ensure that individuals and businesses alike can easily access reliable, effective information to protect and recover their valuable data.