This guide explains how to fix the File History Error 80070005. We provide clear solutions for the "failed to initiate user data backup error80070005" and related issues like being unable to start a backup cycle or File History not working in Windows 10.
File History Does Not Work
Hi, for the past few days, File History on my Windows 10 Home (20H2) has stopped working.
In Settings, "Back up options" opens after a noticeable delay and displays the size of my backup as zero bytes with the message "Your data is not yet backed up".
On clicking "Back up Now", a "Cancel" button appears after a few seconds, with no backup having taken place.
When clicking "Advanced options" and then "Run Now", an error message gets displayed, "We can't copy files to your File History Drive; Failed to initiate user data back-up (Error 80070005)".
I had even contacted MS Support (tier 1) and gone through a remote PC access session, but the problem persists.
I'd be grateful to receive advice.
- Question from learn.microsoft.com
When File History Windows 10 is not working, it means your automatic backups have ground to a halt, leaving your data vulnerable. But don't worry. You will learn why you get the error message “We can’t copy files to your File History drive. Failed to initiate user data backup (error 80070005)” while using File History to take a backup. This guide will walk you through it, step by step, from simple fixes to more advanced solutions.
At its core, the file history error 80070005 is an access denied error. This isn't usually a hardware failure; it's a permissions and credentials snafu. The service responsible for the backup doesn't have the proper rights to write to the destination folder, leading to that frustrating "failed to initiate user data backup error80070005" message.
First things first, is the drive even there? Physically check the cable connections for your external drive. Try a different USB port, preferably one directly on your computer, not a hub.
If it's a network drive, can you still browse to it in File Explorer?
Once connectivity is confirmed, let's talk permissions.
1. Right-click on the backup destination folder (usually on your external drive), select 'Properties', and navigate to the 'Security' tab.
2. Check that the 'SYSTEM' account and your user account have 'Full Control'. If not, that's your problem.
This is the most common reason for the "failed to initiate user data backup error 80070005".
You'd be surprised how often a full drive is the culprit.
Open File Explorer, check your backup drive, and ensure it has ample free space—at least 10-15% more than the amount of data you're trying to back up.
File History requires space to create new versions of your files. A drive bursting at the seams can absolutely cause File History to throw its hands up and stop working, mimicking the symptoms of a permissions error.
The backbone of the entire operation is the "File History Service" itself. If this service is running with incorrect permissions, nothing will work.
1. To check this, press Win + R, type services.msc, and press Enter.
2. Scroll down to find "File History Service".
3. Right-click it, select 'Properties', and go to the 'Log On' tab.
4. This is critical. It should be set to "Local System account", and the checkbox for "Allow service to interact with desktop" should be selected.
5. If it's not, change it, click 'Apply', and then restart the service from the 'General' tab.
One of the most effective nuclear options is to reconfigure your backup target completely.
1. In File History settings, turn File History off for the current drive.
2. Then, using File Explorer, you can either rename or delete the existing "FileHistory" folder on your backup drive. This forces Windows to view it as a brand-new destination.
3. Then, go back into settings, turn File History back on, and select the drive again.
4. Windows will set up a fresh new folder with clean permissions.
This often clears the "Failed to initiate user data backup error 80070005" by starting the relationship from scratch.
A final, broader diagnostic step is to check for overall system file corruption. The file history error 80070005 can sometimes be a symptom of a wider system malaise. To do this:
1. Right-click the Start button, select "Command Prompt (Admin)" or "Terminal (Admin)".
2. Type the command sfc /scannow.
This will scan all protected system files and replace corrupted versions with a cached copy. It’s a long shot for this specific error, but it’s a good health check for your OS and can prevent other mysterious issues from popping up down the line.
If the problem persists deeper within Windows, you may need to clear the local configuration cache.
This involves stopping the File History Service, then navigating to C:\Users\[YourUsername]\AppData\Local\Microsoft\Windows\FileHistory\Configuration and temporarily moving the config files there to a different folder.
When you restart the service and File History, it will rebuild these files from scratch.
It’s a more technical step, but for a stubborn case where "File History in Windows 10 is not working" is your constant reality, it can be the magic bullet.
For users on professional versions of Windows, Group Policy might be the lock on the door.
1. Press Win + R, type gpedit.msc, and navigate to Computer Configuration > Administrative Templates > Windows Components > File History.
2. Ensure that "Turn off File History" is set to "Not Configured" or "Disabled".
For all users, or if Group Policy isn't available, the Registry Editor is the next stop.
A key permission fix involves granting the "SYSTEM" account full control over the File History configuration database. This is an advanced step, so it's wise to back up your registry first. Navigating to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\fhsvc and ensuring the "SYSTEM" account has full control can often unstick the most stubborn file history error 80070005.
Q: What does the File History error 80070005 actually mean?
A: It's an "Access Denied" error. The File History service doesn't have permission to write to your backup drive.
Q: I've checked permissions, and they seem correct. What's a hidden cause for this error?
A: Check the "File History Service" itself. It must run as the "Local System Account".Antivirus software can also block it during a scan.
Q: Can a Windows update cause the "failed to initiate user data backup error 80070005"?
A: Yes. Updates can reset service permissions. If backups break after an update, it's a prime suspect.
Q: Is it safe to edit the registry to fix this File History error?
A: It's risky. Always back up the registry first. Try service configuration and Group Policy fixes before editing the registry.
Q: Why does File History keep failing even after I fix error 80070005?
A: The cause may have changed. Check for constantly locked files (like an Outlook PST file) or network timeouts. View the Event Viewer logs for the latest specific error.
Q: Should I just switch to a different backup tool?
A: If you've tried everything and it still fails, switching is a pragmatic choice. Your data's safety is the goal. Consider the "Backup and Restore (Windows 7)" tool or a third-party application.
If File History is still not working, you can try a professional data recovery software like MyRecover to help you out of the trouble. MyRecover is designed to recover files from any complex situation and ensure your data security.
With MyRecover, enjoy the following strengths:
So, how to recover deleted files on your Windows computer with MyRecover? Check the simple guide:
1. Please download and install MyRecover on your computer (not on the drive you’re trying to recover files from).
2. Launch MyRecover, choose Deleted Files Recovery, choose the drive where your deleted files are located, and hit Scan.
3. Wait for the scan to complete and hit OK.
4. Preview and select the files you need, and hit Recover. Then choose a safe location to save.
5. Check the recovered files on your destination.
If you encounter the File History error 80070005, you can try the above solutions to fix it. Besides, MyRecover is another option for you to recover files quickly once File History is not working after trying all the above solutions.
Please ensure you have backed up important files first, then you can recover them quickly if something bad happens to your files. Or you have to recover files with MyRecover. Moreover, you can recover files from a crashed computer, recover files from a corrupted SD Card, etc.