How to Recover Data from Transcend External Hard Disk Successfully

Learn the step-by-step process for how to recover data from transcend external hard disk. We explain common causes of data loss and recommend powerful transcend external hard drive recovery software to get your important files back efficiently.

By @Delores
Last Updated August 29, 2025

How to Recover Data from Transcend External Hard Drive?

 

Help 10+ year old Transcend Storejet 2TB Suddenly Stopped Working

Just what the title says, my external hard drive stopped working suddenly one morning, even when I'd been using it to watch movies the night prior. It has no history of viruses. I always eject it safely, I've never dropped it, it just stopped working the next morning. It made the laptop I was using crash, and after that, no computer detects it anymore, aside from a dialog box popping up saying it needs to be formatted for use.

I don't want to format it, I really want to recover the files from it, because it's nearly 2 TB worth of data collected over 10 years. How do I do this? What's happened to it? Is it solvable?

- Question from reddit.com

If you just like the above user and need to recover files from a Transcend external hard drive, don’t panic, you will learn two Transcend data recovery software and show you the step-by-step guide to recover files easily.

Common Reasons for Transcend External Hard Disk Data Loss

It's a real kick in the teeth when a device built for safety betrays your trust. But data loss rarely happens out of the blue; there’s almost always a cause. Understanding these reasons can not only help in recovery but also prevent future heartache.

There are some reasons should are responsible for the data loss on the Transcend external hard drive:

Logical Failures and Corruption. This is the most common culprit, and thankfully, the easiest to fix.
Accidental Deletion and Formatting: We’ve all been there. Sometimes, you might accidentally format the entire drive, thinking it’s a different one.
Virus Attacks and Malware Damage: Nasty bits of software, especially ransomware, can deliberately corrupt or encrypt the file system tables on your drive, making your data inaccessible and holding it for ransom.
Improper Ejection: Yanking the USB cable out without using the "Safely Remove Hardware", which can interrupt a write process, leaving the file system in an inconsistent state.
Bad Sectors: Over time, small physical portions of the disk can degrade. If the system tries to read critical file system data from a bad sector, it can fail, leading to corruption.
Physical Damage to the Drive: This is a more serious, though less common, scenario. If your drive has taken a spill, gotten wet, or makes strange clicking or whirring noises, you’re likely in this territory.

Before you charge headfirst into recovery, there are a few absolutely critical steps you must take to avoid making a bad situation worse.

Important: Please do not use your Transcend external hard drive and write data to it, or your files will be permanently deleted.

Transcend Exclusive Recover Software - RecoveRx

Fortunately, Transcend provides the exclusive data recovery software called RecoveRx. This software is designed to recover photos, documents, music, and videos from Transcend hard drives, such as Transcend memory cards, USB flash drives, external hard drives, and SSDs. Besides, you can format the StoreJet, SD cards, and CompactFlash Cards with RecoveRx only in the Windows operating system.

To recover files from a Transcend external hard drive with RecoveRx, check the following steps:

1. Please connect your Transcend external hard drive to your computer. Then download the RecoveRx software and install it, then launch it.

2. Hit Recover.

3. Choose your Transcend external hard drive from the disk list.

4. Select a location to save these recovered files, and hit Next.

5. Tick these file types you need to recover, and hit Start to recover files from the Transcend external hard drive.

6. Wait for the process to complete, and then you will get a result about this recovery.

Best Transcend External Hard Drive Recovery Software - MyRecover

If RecoveRx is not working to recover files from the Transcend external hard drive, it’s advisable to try the powerful Windows data recovery software MyRecover.

All Windows operating systems. MyRecover supports almost all Windows operating systems, including Windows 11/10/8.1/8/7/Vista/XP, and Windows Server 2025/2022/2019/2016/2012/2008.
1,000+ formats. You can recover many file types, such as video, audio, photos, archives, documents, PDF, and many more.
Precisely recovery. You can use file size, file name, file path, and file type to quickly find your missing files.
Fast and deep scan. It uses different scan modes to find files differently according to the situation.
99% recovery rate. MyRecover provides the highest recovery rate in the market and recovers files easily.

So, we'll walk through the process of recovering files from a Transcend external hard drive with MyRecover.

Step 1: Connect your Transcend external hard drive to your computer. Then download and install MyRecover, and run it.

Step 2: It will list all available disks. Tap Disk Data Recovery, and hit Scan when pointing at your Transcend drive.

Step 3. It will start the scanning, and hit OK once finished. Find your missing files and folders, hit Recover.

Tip: You can preview these files before recovery, and it’s important for you to find the right files.

Step 4: Select a location on your computer to save these recovered files, and then hit Select Folder.

Step 5: Wait patiently. You can check these recovered files on the destination.

Tips:✎...
To recover files from multiple computers, please upgrade to MyRecover Technician to enjoy.
Besides, with MyRecover Pro, you can also recover unlimited files in the future.
MyRecover     
  • Recover Deleted Files Easily with Simple Clicks     
  • 1000+ File Formats Supported     
  • Support HDD, SSD, External Hard Drive, USB Drive, SD Card, etc.     
  • Quickly Find Files Using File Types, Name, Size, etc.
  • Preview Files Before Recovering
  • Recover Unlimited Data   

Comparison of Transcend External Hard Drive Recovery Software

After reading here, you might want to know the differences between MyRecover and RecoveRx, and which is better? Here’s a quick comparison:

MyRecover: A fantastic all-rounder known for its powerful scanning algorithms and user-friendly interface. It excels at recovering a wide array of file types and often reconstructs folder structures beautifully.

RecoveRx: Transcend’s proprietary, free-to-use software. It’s a great first port of call, especially for basic recovery tasks like undeleting files or handling a formatted drive. It’s specifically tuned for Transcend products but can be less feature-rich than paid alternatives.

FAQs About Transcend External Hard Drive Recovery

My Transcend drive isn't showing up. Can I still recover data?

Maybe. First, check your cable and USB port. If it's a software glitch, recovery programs can often still find it. But if the drive is physically broken (you hear clicking sounds, it's damaged), you'll need a professional repair service.

Is Transcend's free RecoveRx software any good?

For simple jobs, yes. It's great for recently deleted files or a quick format. For more serious problems (like a corrupted drive), paid software like MyRecover is more powerful and has a better chance of success.

How long does data recovery take?

It depends. A quick scan on a small drive might take minutes. A deep, thorough scan on a large, badly damaged drive can take a day or two. Be patient and don't interrupt the scan.

Should I use CHKDSK to fix my drive?

Not yet! CHKDSK might "fix" the drive by deleting your lost files. Always recover your files first with special software. Only use CHKDSK after your data is safe.

Why did my Transcend drive fail?

Drives typically fail for two reasons:

  • Software Problems: Accidental deletion, unsafe removal, or viruses.
  • Physical Damage: Being dropped, overheating, or just wearing out from old age.

How can I prevent this in the future?

  • Back up your data! Follow the 3-2-1 rule:3 copies of your data; On 2 different devices (e.g., computer + cloud); With 1 copy off-site.
  • Also, always "Safely Remove" your drive and handle it with care.

The Verdict

How to recover a Transcend hard disk if your files get lost? Don’t worry, you can get two professional Transcend external hard drive recovery software to help you out of the trouble. Find the best way to recover files quickly and easily.

Besides, you can also recover files from a RAW hard drive, a corrupted SD card, PS4/5, and many more with MyRecover. It’s worth trying!