MyRecover FAQs

MyRecover Post By MyRecover Updated December 6, 2023

MyRecover Common FAQs

Q: Can't detect your hard drive?
A: MyRecover supports quick& deep scan and file recovery for NTFS, FAT and FAT32 file systems. Only deep recovery is supported for non-NTFS, FAT and FAT32 file systems. And, data recovery for USB removable devices with NTFS, FAT and FAT32 file systems, data recovery for the Recycle Bin, data scan and recovery for partitions without drive letter, dynamic volumes, Bitlocker-encrypted partitions are all supported. Currently, data recovery for unallocated space is not supported.

Q: Can I recovery partition from a damaged disk?
A: Partition Recovery can recover partition if the disk is detected by your computer. If your disk is damaged physically, the lost partition can’t be recovered.

Q: What is the size of the supported hard drive by Partition Recovery? Can I recover lost partition from 4TB hard drive?
A: Partition Recovery does not have the practical size limit. You can recover partitions on a 4TB hard drive.

Q: Got a message “some hard disk drives may be locked by other programs”. How to solve it?
A: Some programs may obstruct Partition Recovery detection. Please try to reboot your PC, and install the software. Or try to reconnect the storage device. If the issue is still here, please contact our support team.

Q: What is the difference between quick scan and deep scan?
A: Generally, quick scan can scan and recover accidentally deleted files in a short period of time. After the quick scan is completed, the program will automatically perform a sector-by-sector deep scan, which is able to find more lost files, and this deep scan lasts for a longer period of time as compared to the first scan.